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A Practitioner's Guide to Disability Awareness (MP3 Audio Download) |
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| CET11APGAUD |
| Paula D. Pearlman, Candice S. Petty, Angela J. Scott |
| December 15, 2011 |
| 38 |
| 88 minutes |
| 1.5 |
| 0 |
| Center for Professional Development, Commission on Disability Rights, Government and Public Sector Lawyers Division, Section of Individual Rights and Responsibilities, Section of Labor and Employment Law, Senior Lawyers Division, Section of State and Local Government Law, Young Lawyers Division |
| Civil Practice & Procedure, Disability Law, Employee Benefits, General Practice, Human Rights Law, Labor & Employment Law, Solos and Small Firms |
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| $129.00 (Regular) |
| $109.00 (ABA Member) ABA Members, Log in now to receive this discount! |
| $89.00 (Section of Administrative Law and Regulatory Practice) ABA Members, Log in now to receive this discount! |
| $89.00 (Government and Public Sector Lawyers Division) ABA Members, Log in now to receive this discount! |
| $89.00 (Solo, Small Firm and General Practice Division) ABA Members, Log in now to receive this discount! |
| $89.00 (Section of Individual Rights and Responsibilities) ABA Members, Log in now to receive this discount! |
| $89.00 (Section of State and Local Government Law) ABA Members, Log in now to receive this discount! |
| $89.00 (Section of Labor and Employment Law) ABA Members, Log in now to receive this discount! |
| $89.00 (Senior Lawyers Division) ABA Members, Log in now to receive this discount! |
| $89.00 (Young Lawyers Division) ABA Members, Log in now to receive this discount! |
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Persons with visible, sensory, and hidden disabilities face unique problems in accessing our legal system. Legal practitioners have obligations to accommodate clients, employees, and others with all types of disabilities, and must now understand the environmental, architectural, logistical, societal, and cultural barriers that define and impact the rights of disabled individuals in order to properly represent their clients.
This mp3 audio download program will cover the following topics:- Developing cross-disability sensitivity and awareness, including people's first language
- Identifying best practices in customer service through the use of disability etiquette and effective communication skills
- Identifying some common characteristics of difficult people who may have a mental health condition and practical tips on how to have positive interactions
- Identifying and responding to requests for accommodations
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This download includes the MP3 audio file and the course materials in PDF. Both files will be delivered together in a ZIP file. To play an audio download in MP3 format, your will need a media player such as iTunes, Windows Media Player, RealPlayer, or Quicktime. For instructions on loading MP3 files to a portable media device, please refer to your device's instruction manual.Course materials require Adobe Reader®.
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Immediately after checkout, the download file(s) will be available in Your Downloads (accessible in the left navigation area of the Web Store when logged in).
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